Addosser Microfinance Bank leverages technology to improve service delivery

by | October 25, 2017 12:23 am

At the customer appreciation dinner held recently in Lagos by Addosser Microfinance Bank limited to show appreciation to its loyal Small and Medium Enterprises (SMEs) and deposit clients, the bank unveiled its Mobile App, which is targeted at providing seamless banking services to customers.

The Microfinance Bank which stated operation Nine years ago as a unit bank to provide support for Micro Small and Medium Enterprises (MSMEs) has been adding value to its clients while embarking on aggressive expansion that has seen it grown to a state Microfinance Bank with a 15 Branch network.

Omolara Adebiyi, Chairman, Addosser Microfinance Bank in her welcome address said the bank has grown its portfolio from being a unit to a state Microfinance Bank in the last Nine years and has supported over 1000 businesses grow from micro to Small and Medium Enterprises.

According to her, Addosser Microfinance Bank has given about N20 billion loan to over 65, 000 businesses across Lagos rated top 20 out of 900 MFBs in Nigeria. “Addosser is one of the few key players in the microfinance bank space that have over time shown keen interest in adopting innovative solutions for banking processes to deepen customer relations and enhance service delivery,” she said.

Speaking further on the bank’s stride in the last Nine years of operations, Adebiyi said Addosser Microfinance Bank set up a gender based club called SME Women Exclusive club to offer business advisory to young women in accessing finance and scaling up their businesses.

The Event also witnessed two key lectures focused on helping SMEs develop to global standards. Fola Olusanya, Partner, Jackson Etti and Edu, in her remarks said if SMEs start to embrace corporate governance early, they are likely to surpass the transitional challenge that most SMEs and family businesses face in their operation.

“With good corporate governance SMEs stand a better chance of growth and surviving in the business environment,” she said while speaking on ‘ Best practice to achieve global standards for SMEs’.

She therefore urges SMEs to adopt good corporate governance practice and build their business around it. “Identify your governance gap and workout the solutions,” she said. The other speaker Nkemdili Begho spoke on ‘Using Technology To Drive Revenue for SME’s. She harped on the importance of social media platform in reaching a wider target market.

With the newly unveiled Mobile App, Addosser Microfinance Bank is set to key into the mobile banking space by offering quality online realtime services to SMEs that will help drive revenue and grow their businesses. 

The mobile App was launched by L.O.T Shittu, non- executive director, the Infrastructure Bank Plc. while Ayodeji Sobulo, managing director/CEO of the bank thanked the customers for their patronage over the years and reassured them of the bank’s commitment to further improve products offerings.