The Central Bank of Nigeria (CBN) and the UK Trade and Investment have endorsed the Business Continuity Management System (BCMS) and the Information Security management System (ISMS) Certification of Fidelity Bank plc.
The 22301 BCMS was developed to protect companies from the risks associated with downtime, which could occur due to unexpected disruptions or disasters.
The CBN had given all banks September 2018 as deadline for BCMS certification. Dipo Fatokun, director, banking and payments system department, CBN, said the certification is an evidence of Fidelity Bank’s commitment to sustain quality service delivery to customers.
Represented by Bature Yunana Magaji from the same department, Fatokun, urged other players in the industry to emulate from the bank.
“BCMS demonstrates that Fidelity bank is committed to protecting its staff and ensuring the continuity of critical business functions, mitigate risk, and sustain customer confidence in the event of a disruption”, Nnamdi Okonkwo, managing director/CEO, said at the official presentation of the certification.
He explained that after months of rigorous Business Impact Analysis (BIA) and Risk Assessment across all the departments of the Bank, our Bank was awarded the prestigious International Organisation for Standardization (ISO) 22301 certificate by the British Standard Institute (BSI) in August 2017.
“Implementing the ISO 22301 (Business Continuity Management System) is a critical step towards achieving our corporate strategy and enhancing stakeholders’ confidence in the Fidelity brand”. “Today, we have built resilience in process functions and services that are critically sensitive to time and disruptions. We have also tested our continuity plans and simulated the recovery of staff to alternate work locations.
Each of our core business functions and infrastructure groups now maintain and test their business continuity plans (BCPs) to ensure a continuous, reliable service”, Okonkwo said.