Are clients loyal to your firm or the people in it?

by | February 1, 2017 11:35 am

Employee turnover can be a big challenge for companies. But it creates a unique problem for professional services firms, which have to worry about employees taking clients with them if they leave. I looked at the issue in the context of the U.S. federal lobbying industry. Using federally mandated reports filed by lobbying firms, I…

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