Konga, Jumia automate jobs to boost profitability amid thin margins

by | December 4, 2017 12:05 am

Nigerian e-commerce firms are using technology to automate their operations, forcing many employees to adapt or find new positions or ultimately cut down on human staff, BusinessDay findings show. Recently, Konga.com, one of Nigeria’s first online retail store laid off 60 percent of its workforce and stopped the ‘pay on delivery option’ as part of…

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