Retailers are riding on social media, chatbox to boost sales

by | March 1, 2018 12:58 am

Riding on the wave of social media innovations, especially in the last two years, retailers have found a niche among bots to grow their businesses, BusinessDay investigations show. These innovative applications from social media platforms, such as Facebook and Twitter, Whatsapp, Instagram, LinkedIn, Truecaller, and customised caller tone, bots are being employed to drive customer…

This content is for Standard & Premium Digital Subscribers only.
Log In Subscribe