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Dana Air gets IATA membership, to leverage code-share agreements

by IFEOMA OKEKE

September 14, 2017 | 12:22 am
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Nigerian Carrier, Dana Air has been formally announced as the newest member of the International Air Transport Association (IATA).

The IATA membership is coming just two years after the airline passed its International Operations Safety Audit (IOSA) and was admitted into the association’s global safety registry.

Obi Mbanuzuo, the Accountable Manager of Dana Air, while responding to the airline’s latest achievement said, “becoming a member of IATA is a significant milestone for us at Dana Air and this only demonstrates our level of professionalism and commitment to operational efficiency in terms of providing our guests with safe, seamless and world-class air transport service in Nigeria.

“Apart from the fact that this membership will further strengthen our relationship with other international airlines, we see it as an opportunity to take our amazing products to the global stage through interline and code-share agreements.’’

“You would recall that Dana Air is the first and only Nigerian airline to have undergone an operational audit conducted by the Nigerian Civil Aviation Authority and its foreign partners – The Flight Safety Group, and we are determined to reinforce our strategic route network within and beyond Nigeria.’’

Dana Air in furtherance of its much-vaunted customer- centric products, recently launched a Special Services Unit attend to passengers with special needs, urgent complaints, update passengers on current promos and benefits of Dana Miles at the airports in Lagos, Abuja, Port Harcourt, Uyo and Owerri.

Last year, the airline passed the IATA Operational Safety Audit (IOSA) and was admitted by International Air Transport Association (IATA), into its global safety registry.

According to Mbanuzuo, “our admission into the IOSA registry is a confirmation of our strict adherence to global management and safety standards and procedures, required of global carriers.

Mbanuzuo thanked the staff of the airline for their professionalism, commitment and loyalty and the teeming customers of the airline for keeping faith with the airline and believing in the airlines’ resolve to continue to provide safe, reliable and customer –centric air transport services.

The IOSA programme is an internationally recognized and accepted evaluation system designed to assess the operational management and control systems of an airline.IOSA uses internationally recognized quality audit principles and is designed to conduct audits in a standardized and consistent manner.

Last year, Dana Air bagged two awards at the Nigerian Entrepreneurs Award as Customer Friendly of the Year and Best Private Airline at Annual Lecture and Gold Service Awards 2016, of the Centre for Democratic Governance in Africa.

Having flown over 2.7 million passengers in the last eight years of its operation, Dana Air is one of Nigeria’s leading airlines with daily flights from Lagos to Abuja, Port Harcourt, Uyo and Owerri. The airline is reputed for its innovative online-products, unrivalled on-time performance and World-class in-flight service.

IFEOMA OKEKE

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by IFEOMA OKEKE

September 14, 2017 | 12:22 am
12893  |   93   |   0  |   Start Conversation

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