5 steps to boost your emotional intelligence

by HBR

January 12, 2017 | 9:58 am
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Having a higher emotional intelligence, or EQ, has been found to be correlated with higher job performance, leadership potential, entrepreneurship, and employability. But if you have a lower EQ score, don’t worry: You can still improve your intrapersonal and interpersonal skills with some targeted effort.


Here are five critical steps for developing EQ:

1. TURN SELF-DECEPTION INTO SELF-AWARENESS: Seek out accurate feedback from data-based assessments, such as valid personality tests or 360-degree feedback surveys, to uncover EQ-related blind spots.

2. TURN SELF-FOCUS INTO OTHER-FOCUS: Start with a basic appreciation and acknowledgment of team members’ individual strengths, weaknesses, and beliefs. Brief but frequent discussions with team members will lead to a more thorough understanding of how to motivate and influence others.

3. BE MORE REWARDING TO DEAL WITH People who are more employable and successful in their career tend to be seen as more rewarding to deal with, meaning cooperative, friendly, trusting and unselfish. Proactively and frequently sharing knowledge and resources without an expectation of reciprocity will go a long way.

4. CONTROL YOUR TEMPER TANTRUMS: If you’re one of many people who suffer from easy excitability, reflect on which situations tend to trigger feelings of anger or frustration and monitor your tendency to overreact in the face of setbacks. Find tactics to become aware of your emotions in real time.

6. DISPLAY HUMILITY, EVEN IF IT’S FAKE: To develop this component of EQ, it is sometimes necessary to fake humility. Try to swallow your pride, pick and choose battles, and look for opportunities to recognize others, even if you feel you are right and others are wrong.

by HBR

January 12, 2017 | 9:58 am
  |     |     |   Start Conversation

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