Accion MfB looks to open 80 new branches in 2018
Accion Microfinance Bank (MfB) in its recent market penetration and expansion strategy seeks to open 80 new branches in existing states with footprint in the North and the Federal Capital Territory (FCT) in the new year 2018, as it continue to invest more on IT infrastructure to ensure its service touch points are reliable.
This position was made known by Bunmi Lawson, managing director/CEO Accion MfB at the annual Customers’ Forum with the theme, “Sustaining Market Leadership in the next phase of Accion MfB,” held recently in Lagos.
Lawson in her welcome address said Accion disbursed a total of N17.5 billion in 2017 to 53,238 customers. According to her, the bank has grown its loan customers from 1000 at inception in 2007 to 42,905 by November 2017.
Lawson who is stepping down at the end of the year after 10 years as managing director/CEO of Accion MfB due to regulatory provisions by the Central Bank of Nigeria (CBN) in her speech opined that, “From inception of the bank to date we have disbursed a total of N79.7 billion while the number of accounts opened also grew from 2,531 in 2007 to 294,018 in November 2017,” she stated.
In his remarks Taiwo Joda, incoming managing director/CEO assured the customers that the bank’s services will be expanded to more locations to ease operations and accessible service. “We will continue to deliver and provide efficient, quality and seamless services through our numerous delivery channels and products. Our Corporate Social Responsibility activities will also continue as usual,” he said.
Joda opined that management of the bank in response to customers complaints will soon launch the Accion MfB Short Code *572# for prompt service delivery. “We are in the process of launching Accion MfB new Short code to replace Brighter 143. This is simply banking on the phone making you able to do banking transactions such as account balances, funds transfers, and bills payments from mobile devices,” he concludes.
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