Opinion

Trust as the currency for ecommerce platforms

by Chika Nwogu

July 13, 2018 | 8:05 am
  |     |     |   Start Conversation

In the ecommerce industry, trust is the currency that binds all actors in the ecosystem. Ordering for an item online and receiving a different or sub-quality product has been one of the reasons ecommerce platform customers prefer payment on delivery options. On the flip side, merchants of these ecommerce platforms fear returned goods, the associated…

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by Chika Nwogu

July 13, 2018 | 8:05 am
  |     |     |   Start Conversation

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