Wema Bank charges lenders on being customer-centric

Wema Bank charges lenders on being customer-centric

Customers should form the core of all banking products and services, according to Moruf Oseni, executive director of retail and North directorate at Wema Bank plc. “Banks must become customer-centric. This is why Wema Bank created ALAT. We asked customers what they wanted and came back to design a bank that will address their needs,”…

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